Shipping Policy

Shipping Policy

Effective Date: 07-05-2025

At Remore Health Care, we are committed to delivering your orthopedic products safely and on time. Please review our shipping policy below for detailed information regarding shipping methods, timelines, charges, and more.

1. Shipping Coverage

We currently ship across India, covering all major cities and PIN codes. For bulk or international orders, please contact us directly at remorehealth@gmail.com.

2. Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

  • Standard Delivery: 3–7 business days (metro cities)

  • Remote/Non-Metro Areas: 5–10 business days

Delivery times may vary due to courier delays, festivals, or unforeseen circumstances.

4. Shipping Charges

  • Free Shipping on all  orders .

  • Cash on Delivery (COD) is available.

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email or SMS

  • A tracking number and courier partner link to monitor your order status

6. Undelivered or Returned Orders

If a delivery fails due to incorrect address, unreachable phone number, or refusal to accept:

  • The product will be returned to our warehouse

  • Re-delivery can be arranged with applicable shipping charges

7. Damaged or Missing Items

If you receive a damaged product or items are missing from your order:

  • Contact us within 48 hours of delivery

  • Share clear images and your order ID for quick resolution

Contact Us

For any shipping-related concerns:

📧 Email: remorehealth@gmail.com
📞 Phone: +91-8057625938

We’re here to assist you every step of the way!